Shipping & Returns

Shipping:
  • $8 flat-rate US shipping or FREE standard shipping on orders over $75!
  • Orders are processed and shipped within 3 - 7 business days.
Returns:

I hope you love your purchase and it fits perfectly!  Sometimes that's not the case and you need a different size or the style doesn't work for you.   Here's what to do - return your item(s) within 30 days of your purchase date for store credit.  Please make sure your item(s) meets the below criteria.  These policies help continue to offer you high quality clothing at a great value.

Return for store credit, exchange or refund policy:

  • Your item(s) must be received within 30 days of your purchase date to be eligible for store credit. 
  • Any requests for store credit received after this period will not be accepted. 
  • Item(s) must be in original condition: scent free (no perfume, oils, smoke, deodorant, detergent), unworn, unwashed, no make-up or deodorant marks, unaltered, free of pet hair, with all tags attached. Please include your packing slip with the return.  
  • Sale items are final and cannot be returned for store credit.
  • If items do not meet the above criteria, you will be required to pay a $8 shipping change to have them sent back.  You will receive an invoice and will have 15 calendar days to pay the shipping charge or the item will be donated to a local charity of our choice.
Can I send my item back past the 30 day period?

Unfortunately, we cannot accept clothing past the 30 day policy for store credit. If items are returned past this period, you will receive an invoice and will have 15 calendar days to pay a $8 shipping charge to have the item returned to you, or the item will be donated to a local charity of our choice.

Store Credit or Exchanges

If you wish to request store credit or exchange your item for another size, please contact us and we will be happy to help!

Damaged Items

If you receive an item that is damaged, please reach out to us as soon as possible. We accept reasonable replacement requests submitted within one week (7 days) from delivery confirmation. 

Non-Returnable Items: The following items are non-returnable.
  • All jewelry
  • All intimates 
  • All sale items
  • Leggings/jeggings
  • Bodysuits
Where do I send my item?
Please contact us at jimmie@pecanhillboutique.com for return authorization.
Please feel free to contact us below if you have questions.